Privacy Policy

Pierre Walter ("we", "us", or "our") is a non-clinical coaching practice operated by Pierre Walter Consulting, based in Hervey Bay, QLD, Australia. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read it carefully. If you disagree with its terms, please discontinue use of our site.

We may collect the following types of personal information:

• Contact information: name, email address, phone number
• Session-related information: goals, background, and information you share during coaching sessions
• Communication data: messages submitted via our contact form or email correspondence
• Challenge signups: first name and email for the 21-Day Subconscious Coaching Challenge, a free 21-day email program
• Technical data: IP address, browser type, and usage data collected automatically via our website

We do not collect sensitive health information beyond what you voluntarily share for the purpose of your coaching sessions.

We use your personal information to:

• Deliver and improve our coaching services
• Respond to enquiries and booking requests
• Send service-related communications
• Send you resources or content you have requested (such as the 21-Day Subconscious Coaching Challenge)
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

All information shared during coaching sessions is held in strict confidence. We will not disclose session content to any third party without your explicit written consent, except where required by law (e.g., if there is a risk of serious harm to you or others).

We may share your information in the following limited circumstances:

• With trusted service providers who assist us in operating our website or business, bound by confidentiality obligations
• When required by law or a valid legal process
• To protect the rights, safety, or property of Pierre Walter, our clients, or others

Your data is stored securely and we take reasonable administrative, technical, and physical safeguards to protect it from unauthorised access, loss, misuse, or alteration.

Our website is hosted on secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Session notes and client records are typically retained for a period of 7 years after the last session in accordance with Australian record-keeping guidelines.

Under Australian Privacy law (the Privacy Act 1988 and the Australian Privacy Principles), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at info@pierrewalter.com.au.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can instruct your browser to refuse cookies, though some parts of the site may not function correctly as a result.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We serve clients globally. If you are located outside Australia, please be aware that your information may be processed and stored in Australia. By using our services, you consent to this transfer.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us:

Pierre Walter (Pierre Walter Consulting)
Hervey Bay, QLD. Online Worldwide
Email: info@pierrewalter.com.au
Phone: +61 467 957 555